Arrival Planning
We help you plan your arrival before you leave home: what to carry, how to get from the airport to your accommodation, and what to sort out first.
Part of Moving on Your Own
Local Orientation and Practical Support
Settling in is about more than paperwork. We help the client find their way around their local area, understand daily life in Ireland and feel at home sooner. We are also available on WhatsApp during the first weeks after arrival for the practical questions that come up.
What this service covers
- Getting a local SIM card or eSIM and choosing a plan.
- Finding affordable grocery shops, markets and pharmacies nearby.
- Understanding Irish weather and what to wear through the year.
- How to register with a GP (family doctor) and what to do when you feel unwell.
- What to do in an emergency: call 112 or 999.
- Finding places of worship and cultural or community groups, if the client wishes.
- Understanding rubbish, recycling and bin collection.
- Basic awareness of tenant rights, with links to official information.
- General cultural tips for daily life in Ireland.
- Ongoing WhatsApp support during the first weeks after arrival for practical questions.
How it works
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1
The essentials nearby
In the first days, we help the client find the shops, pharmacy and transport stops near their accommodation.
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2
Daily life set-up
We help with a SIM card, shopping on a budget, and how bins and recycling work at their address.
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3
Health and safety
We explain how to register with a GP and what to do in an emergency.
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4
Community
If the client wishes, we share information about places of worship and community groups nearby.
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5
Ongoing support
We stay available on WhatsApp during the first weeks after arrival for practical questions.
What you need to provide
- A phone that is unlocked for an Irish SIM card, or that supports eSIM.
- The full address of the accommodation, including the Eircode (the Irish postcode).
- A list of what the client would like nearby, such as a pharmacy or a particular food shop.
- Any medical information or prescriptions the client may need to discuss with a GP.
Good to know
Practical tips for new arrivals in Ireland.
Emergency numbers
In an emergency, call 112 or 999 for the Gardaí (police), ambulance, fire service or coast guard. These calls are free.
Find a GP early
GPs are family doctors. Find one near you soon after you arrive, before you need one. Some practices are full, so you may need to contact a few. GP visits usually have a fee, so ask when you book.
Dress in layers
Irish weather changes quickly. Layers and a waterproof jacket work well all year.
Bins and recycling
Most homes separate general waste, recycling and food waste. Ask your landlord which bin is collected on which day.
Use your Eircode
Every address in Ireland has an Eircode. Use it for deliveries, maps and official forms.
Tenant rights
If you rent, you have rights and responsibilities. The Residential Tenancies Board and Citizens Information explain them.
Limits and costs
Included in our Moving on Your Own package. Phone plans, GP visits, shopping and other personal costs are your own.
Not included:
- Accompanying you to every appointment. Support is mainly by WhatsApp and phone, and we meet in person only if it is needed.
- Medical, legal or financial advice.
- Phone plans, shopping, GP fees and other personal costs.
- Emergency support. In an emergency, always call 112 or 999 first.
- Support after the agreed support period, unless we arrange it.
Questions about Local Orientation and Support
We are available on WhatsApp during the first weeks after arrival for practical questions. We confirm the exact support period with the client at the start of the service.
Yes. We explain how GPs work in Ireland and help you find practices near you that are taking new patients. We do not give medical advice.
Call 112 or 999. These calls are free and connect you to the Gardaí (police), ambulance, fire service and coast guard. Once you are safe, you can message us.
More answers on the FAQ page.
Part of the package
Included in our Moving on Your Own package
All seven services together, with one-to-one support from our team. Government fees, accommodation costs, deposits and third-party charges are separate.
Questions about Local Orientation and Support?
Send us a message on WhatsApp and we will explain how we can help.
Other services
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Accommodation Assistance Before Arrival
We help the client understand the Irish rental market, check listings and avoid rental scams before they arrive.
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IRP Application Assistance
We help students prepare for their first IRP registration or renew their Irish Residence Permit, step by step. Available on its own or as part of a package.
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PPSN Application Assistance
We help you apply for your Personal Public Service Number (PPS Number), from the documents to proof of address. Available on its own or as part of a package.
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Bank Account Setup Support
We help the client understand their banking options, the documents banks usually ask for and how to plan around proof of address.
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TFI Leap Card and Travel Guidance
We help the client get a TFI Leap Card, understand public transport and plan safe journeys around their new area.